UTOPIA Fiber

10 Gbps ServiceInformation

If you’re ready to be connected to some of the fastest internet speed available in the U.S., UTOPIA Fiber has you covered! We offer 10 Gbps services on our network with select Internet Service Providers so you can have access to the endless possibilities that 10 Gbps can offer you!

So How Fast is 10Gbps?

To put it into perspective here are some things you could do on a 10 Gig connection:
Download a 4K movie in less than 30 seconds
Stream around 1,700 movies simultaneously
Download a 150 GB file in two minutes

Needless to say, the possibilities on a 10 Gbps connection are endless!

Frequently Asked QuestionsAbout10 Gbps

What providers offer 10 Gbps service?
  • Advanced Stream
  • brigham.net
  • ETS Telco
  • Fastel
  • Intellipop
  • Miles Broadband
  • Sumo Fiber
  • XMission
Will you provide a router?
No, you will need to provide your own router.
What 10 Gbps routers do you recommend?
Here are some suggested 10 Gbps Routers:

 

What is the data cap?
Each ISP is different. You’ll need to contact them directly for their limitations, or check out our Terms of Service page.
What is the cost for a 10 Gbps connection?
The cost will vary depending on the ISP that you choose to go with. For a list of all pricing and plans visit our Residential Pricing page.
Are contracts required with 10 Gbps Services?
All providers who offer 10 Gbps plans are on a month-to-month contract.
How long does this take to get installed?
Minimum 15 business days.
Can you get this product anywhere on the network?
Yes, you can get a 10 Gig connection anywhere on the UTOPIA Fiber network.
What should I realistically expect on a speed test?
When connected via a wired connection to the router, and when all equipment supports the higher speed, we have seen speed test results of up to 9.5 Gbps for 10 Gbps service.

Not all speed test services support testing speeds higher than 1Gbps. When using a speed test server, try to pick out one that is provided by your ISP to get more accurate results.

Newer Wi-Fi 6E routers also offer options for high-speed Wi-Fi connectivity. These routers require the device to also have WiFi6e support or higher to be able to take advantage of the higher speeds. Speeds tested over wireless may vary as they are more subject to environmental conditions, and we always recommend connecting with a wired connection when possible.

Our testing on Wi-Fi 6e has seen speeds at around 1.2Gbps/950Mbps up on an eero Pro 6e. In general, you will not see 10Gbps speeds over Wi-Fi 6e or lower standards.

To utilize a high-speed connection like 10Gbps, some older devices won’t be able to handle the bandwidth. You might have to make hardware upgrades to better use the new connection speed.
What kind of equipment do I need?
A Cat6 cable and a router that has a 10Gbps WAN (Wide Area Network) port (depending on which service you go with).

Some routers have only one 10Gbps port on them for the WAN connection. These routers will allow the router to use the higher speed connection, but individual devices connected to 1Gbps ports in your home will not be able to use the full speed of the connection. They do allow for multiple devices connected to different ports to have higher speeds at the same time.

You do not need any fiber or fiber optics if you are a new 2.5Gbps/10Gbps customer, we will only be using RJ-45 handoffs for this service for any new installations.
What modem/device will be installed in my home?
We will be using the DZS 5225A Active Ethernet ONT to provide these services to customers. We may substitute another device if needed.
What kind of router do I need?
For 10Gbps service, we have tested these two routers in our office, and they have been performing well:
  • Archer BE800 | BE19000 Tri-Band Wi-Fi 7 Router | TP-Link
  • ROG Rapture GT-AXE11000 | Routers | ROG United States (asus.com)
If you are a power user, these are some router-only devices that may be worth considering: (You would have to provide Wi-Fi using separate devices)
  • Netgate 6100 BASE pfSense+ Software - VPN, Routing, & Firewall Hardware Appliance
  • MikroTik Routers and Wireless - Products: CCR2004-1G-12S+2XS
  • MikroTik Routers and Wireless - Products: RB5009UG+S+IN
  • Dream Machine Special Edition - Ubiquiti Store United States - This device is a combo NVR, PoE (Power Over Ethernet) Switch, and UniFi controller.
What configuration should I use?
A good basic configuration is to have a 10 Gbps capable router that accepts the 10 Gbps connection and provides NAT service to multiple 1 Gbps connected devices. Check out our 10 Gbps Configuration Template.